involves two or more parties who each have something that the other wants and need to reach an agreement for their exchange through a process of bargaining. Understanding more about the negotiation process increases the chance that the outcomes will be positive for both parties Methodology.

A two-day training which combines lecture with real life role-play exercises for the participants is envisioned. Day One provides an overview and discussion concerning typical negotiating situations and advice while Day Two will consist of critiqued exercises in which the participants role-play sample negotiations based upon topics related to their jobs.